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Customer Satisfaction Guarantee
1. Our Commitment:
At Repairs Advisor, customer satisfaction is our top priority. We believe that satisfied customers are the core of our business, and that building long-term connections is critical. Also, we offer a one-time exchange guarantee for manuals that don't suit your requirements.
2. Exchange Details:
Eligibility:
-
You receive a manual that doesn't contain the information you require for
your specific vehicle/machine.
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The exchange request is made within 7 days of receiving the order
confirmation email.
Process:
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Contact Repairs Advisor customer service to initiate the exchange via:
[email protected]
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Return the original manual in its original packaging and unused condition.
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We will exchange the replacement manual upon receipt of the original.
Costs:
- Contact Repairs Advisor customer service to initiate the exchange via: [email protected]
- Return the original manual in its original packaging and unused condition.
- We will exchange the replacement manual upon receipt of the original.
Costs:
| Cost conditions of replacement | Method to replace |
|---|---|
| Same price to original | No additional charges will apply. |
| Lower price than original | Refund your remainder to your store credit. |
| Higher price than original | Customers will be responsible for the difference in cost. |
